Frequently Asked Questions

Answers to help you get started and stay informed.

Your SmartiCVI subscription includes unlimited users within your veterinary clinic at no additional monthly cost. This means you can add as many veterinarians and support staff as needed under your clinic’s account.

SmartiCVI forms are built to meet state-specific requirements and are automatically updated as regulations change, ensuring all required fields are included for CVI submission.

Our platform has also been reviewed and recognized by the National Assembly of State Animal Health Officials as meeting national standards for interstate eCVIs and accompanying XML data. This recognition confirms that SmartiCVI supports accredited veterinarians in producing compliant, standardized certificates—helping reduce errors and the risk of rejected submissions. We continue to maintain and update the platform to stay aligned with evolving standards and ongoing review requirements.

SmartICVI is approved in all 50 states and is proudly recognized as a nationally approved eCVI Vendor by the National Assembly of State Animal Health Officials.

Yes, we offer a FREE 7-day trial so you can create as many CVIs as you'd like. You can cancel at any time during that 7 days, otherwise your account seamlessly transitions to a paid plan after your trial ends so you can continue work!

Still have questions?

Our support team usually responds within 2 hours.